Job Description
Key Responsibilities:
General Maintenance and Repairs: Perform routine inspections and preventative maintenance on guest rooms, public areas, and hotel facilities. This includes fixing or replacing electrical fixtures, plumbing systems, HVAC units, and appliances.
HVAC & Climate Control: Inspect, clean, and maintain heating, ventilation, and air conditioning (HVAC) systems. This involves monitoring refrigerant levels, changing air filters, and troubleshooting issues to ensure proper climate control.
Plumbing & Water Systems: Address plumbing problems such as unclogging drains, repairing leaks, and maintaining water heaters.
Electrical Systems: Handle basic electrical repairs, including replacing outlets, switches, light fixtures, and troubleshooting minor electrical issues.
Carpentry & Structural Repairs: Perform tasks like painting, patching walls and ceilings, and repairing or refurbishing furniture, doors, and windows.
Guest Service: Respond promptly and professionally to guest maintenance requests, ensuring that work is completed with minimal disruption.
Safety & Compliance: Adhere to all health, safety, and fire regulations. This involves inspecting and testing smoke alarms, emergency lighting, and fire extinguishers, and maintaining a hazard-free work area.
Grounds & Exterior: Assist with the upkeep of the hotel's exterior, including parking lots, walkways, and landscaping. This may involve tasks like debris removal, snow/ice clearing, and maintaining outdoor lighting.
Record Keeping: Maintain accurate records of all maintenance activities, including work orders, inspections, and repairs.
Qualifications and Skills:
Experience: Previous experience in maintenance, a handyman role, or facilities management, preferably within a hotel or commercial environment.
Technical Skills: A strong understanding of basic electrical, plumbing, HVAC, and carpentry principles. The ability to diagnose and troubleshoot issues is essential.
Problem-Solving: Strong problem-solving skills and the ability to work independently to identify and fix issues efficiently.
Communication: Good communication skills to interact effectively with guests, co-workers, and management.
Physical Requirements: The role often requires the ability to lift heavy objects (up to 50-100 lbs.), stand for extended periods, climb ladders, and perform manual labor.
Education: A high school diploma or equivalent is typically required, and vocational training or certification in a relevant trade is often preferred.
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