Remote Live Chat Agent Job at The Gents Place, Dallas, TX

eG8yWWZtSXh4TFVFZDFKZ3Y1T1BmdlJJQ2c9PQ==
  • The Gents Place
  • Dallas, TX

Job Description

We are looking for a Remote Live Chat Agent to join our customer support team. In this role, you will assist customers through live chat—providing fast, clear, and helpful responses to inquiries, issues, and support requests. You’ll be the first point of contact for many users, so a positive and professional communication style is essential.

This role is ideal for someone who thrives in a text-based environment , can multitask across multiple conversations, and enjoys solving problems efficiently—all while working remotely.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely, accurate, and friendly manner.
  • Handle multiple chat conversations simultaneously while maintaining quality and professionalism.
  • Troubleshoot product or service issues and provide quick solutions or escalate when necessary.
  • Maintain detailed and accurate records of all chat interactions using CRM or ticketing systems.
  • Collaborate with other support agents or departments to resolve complex issues.
  • Provide product or service guidance, recommend features, and assist with basic onboarding if needed.
  • Follow company policies, tone guidelines, and service standards in every interaction.

Job Tags

Similar Jobs

Allied Universal®

Security Field Supervisor Job at Allied Universal®

 ...Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic,...  ...Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of... 

SABIC - Saudi Basic Industries Corp.

Power Plant Operator Job at SABIC - Saudi Basic Industries Corp.

 ...worlds largest diversified chemical companies, we activate the power of human capital to address societys future challenges....  ...the safe and environmentally compliant industrial manufacturing operation of all equipment, control systems, associated auxiliaries and environmental... 

Link Up Overseas

Entry-Level Data Entry Specialist (Typist) - Remote | WFH Job at Link Up Overseas

 ...retirees, disabled individuals, and anyone looking to earn income online can thrive in this role. Responsibilities Perform data...  ...backgrounds, including customer service representatives, administrative assistants, healthcare workers, human resources professionals, warehouse... 

Propark

Parking Valet Attendant Job at Propark

- Parking Valet AttendantPay Rate: $15.69-$18.69 per hour plus cash tip$!Job Type: Part-timeLocation: Boulder, COShift & Schedule: VariesMust Have: 2 Years Drivers LicenseApplications will be accepted until job is closed.Application Question(s):Do you have a valid... 

Weber State University Department of Automotive Technology

University Faculty Wildlife/Conservation Genetics Job at Weber State University Department of Automotive Technology

 ...see Weber State University's Policy and Procedure Manual 3-32). Position Information Position Title University Faculty Wildlife/Conservation Genetics Requisition Number F00476P Job Description The Department of Zoology at Weber State University invites...