We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Occupational Therapist Assistant Career Opportunity Your Calling, Close to Home and Heart Are you in search of a... ...impact right in your community through exceptional Occupational Therapy services. As an Occupational Therapist Assistant, join a team...
...technology and collaborate within a supportive team, dedicating time to understand and help patients achieve their rehabilitation goals... ...Health, you'll experience the difference the moment you become a part of our team. Joining us means aligning with a rapidly growing national...
...Job Description Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of... ...building the flexible, fulfilling future you deserve. Requirements Computer with internet access Quiet work space away from distractions...
...Makes You Great \n Education/Experience: \n High School Diploma or equivalent \n \n ~ Technical/mechanical background in Plastics Industry preferred \n \n \n Qualification/Skills: \n \n Basic computer skills \n Demonstrated mechanical...
...Job Description We are seeking a compassionate, licensed LCSW with adolescent therapy experience to join our outpatient team.... ...meetings to ensure quality care. Requirements include a Masters in Social Work, current LCSW licensure, strong psychotherapy background, and...